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PREVIOUS WEBINAR - Real Change: How to Use Negative Energy to Your Advantage
July 21, 2011

Change is hard, but maybe not as hard as you think. When launching a change effort, we face various forms of resistance from the people in an organization. But we can put that energy to good use. Got hecklers? Learn how to deal with them in the right way. Lots of people to wrangle? Don't pull back - learn how to engage the masses. Tough news to deliver? It's a catalyst for change. Approached in the right way, all these "problems" can be assets in creating real change for your organization. You'll learn:

• To use negative messages as fuel for your change.
• A method for identifying which audiences to convert to your cause, and which to ignore.
• Approaches for involving large groups of people in your change effort.
• A model that applies to any change initiative.

Bio:
Tricia Emerson wants to change the way organizations think about change. With her team: Emerson Human Capital Consulting, Inc., she is bringing new ideas to the field of change management. Tricia began at Accenture, where she got fired up about ERP change and spearheaded their PeopleSoft Change Management practice. Then she took her passion to Knowledge Universe, where she was Vice President of Workforce Solutions. These days, when she's not leading Emerson Human Capital, Tricia inspires new generations of change professionals at universities, Fortune 500 companies and professional societies across the country. Tricia's new baby is The Change Book, which captures her riffs on change; it's available through ASTD Press.

Mary Stewart loves to talk about change. A former Big Five change management consultant, Mary now considers herself a writer and communicator. She has found her groove helping Emerson Human Capital reach out to clients and the consulting industry. She is Emerson's marketing lead and supports the Communication line of business.