Managing Registration In-house Can be Difficult

November 24, 2009

When you're setting up a corporate event or fundraiser you may be tempted to manage the registration and ticketing in-house. Unfortunately, many people underestimate the amount of effort that is required to properly setup and run event registration. For example, developing an online billing and ticket distribution system can take countless hours to develop and test. One reason the process is so time consuming is that you need to assure that there are sufficient security measures in place to guard against breaches or fraud. The last thing you want to do is contact your guest list and inform them that your security has been breached and that their accounts could be in jeopardy. Additionally, you need to protect yourself from fraudulent accounts and registrations. If you are running a for-profit event, you don't want to find out after the event that some people were attending for free.

This is just one way you save time and money when you choose Acteva. Our online event management solutions have the security and fraud protection you need, ready to go.

Customer Service is an Often Overlooked Necessity

Another possible problem with handling event registration in-house is technical support. What if a potential attendee has a problem when they are trying to register? Do you have the resources to allocate people to work on customer service for problems that pop up during the registration process? What if your customer requests a refund? You wouldn't want to cause other work to fall behind while people are working on customer service for registration. You also don't want to hire an employee short term just to handle registration questions.

Acteva handles this problem too. We provide live phone support to your customers with all Acteva online event management solutions. Not only that, but our Plus and Pro packages give you the option to offer phone, fax or mail registration services, in case they do not want to register online. This is a great solution for when you're dealing with groups of people who aren't comfortable on the internet.

Acteva Can Help Simplify the Event Registration Process

As you can see, using an online event management solution can streamline the process, and help you get the most out of your event. If you are interested and would like to find out more about our services before buying, check out our live demo by clicking on the “Live Demo” button on the left. Once you see all the features of our service, you'll never think about managing event registration in-house again!