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FAQs
Whether you are an organizer or an attendee, you may have questions that need a quick solution. Acteva's Support knowledgebase has a repository of commonly asked questions that will ensure your smooth progress.
And to make things easier for you, we have segregated them into sections-questions more commonly asked by organizers and questions attendees may ask. Click on View All below to see a comprehensive list of Organizer and Attendee questions.
Organizers
Those organizing or hosting an event and who are in charge of registering attendees
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Is it easy to begin using Acteva? -
Is a long-term agreement or is exclusive commitment required? -
How do I direct people to my registration page?
Attendees
Those who wish to register or who have registered to attend an event
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Will my personal and credit card data be secure? How does Acteva protect my personal information? -
I've lost my confirmation. Can you send me another one? -
I can't attend the event. How do I request a refund?
Can't find your question in our list? Don't worry! Just send us an email at support@acteva.com, our support staff will be happy to help you.
You may also call Support at (877) 855-8646. Phone support is available Monday through Friday: 6:00 AM to 6:00 PM (Pacific Standard Time).
"It's well worth the cost to our ministry. Our congregation is very happy with Acteva, especially since registration and payment is immediate and we have eliminated the manual errors. It's a life saver!"
Dr. Christiana Russell,
Assistant Director
Church of the Living God
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