Discover the power of using a single, affordable, integrated course, content, calendar, student, and registration, and payment system to help you deliver unprecedented results for your Classes No hardware or software to buy, download, install or maintain.

• No annual licenses, upgrades, support costs, or hosting fee.
• Easy and secure web-based registration for your live training events
• Online course catalogs allow registration for multiple classes
• Accept multiple forms of payment including all major credit cards, Purchase Orders, Checks and even use your own merchant account

Acteva Class Management software will transform the way your organization creates, publishes, promotes, sells and manages training-related programs. From very basic and standalone classes to enterprise wide training programs, the platform offers a very powerful, scalable, yet easy to use solution. Acteva's Class Management software caters to the following markets:

• Acteva Class Management can be used for small organizations where it can streamline the set up and registration and payment needs of recurring workshops and classes with relatively simple administration needs but with more marketing needs such as Promo Codes and Gift Cards. These are typically local kids-oriented classes, such as dance and other performing arts, or vocational and/or hobby-oriented standalone workshops .
• Acteva Class Management can also be used by organizations that manage a series of recurring Courses which have more complex logistics and administrative needs. Examples include programs on vocational or professional skills upgrade or Continuing or Community education, where many courses are taught repeatedly throughout the year and may have different locations, instructors, and possibly housing/lodging requirements. These Organizations typically use the marketing tools, such as promo codes and gift cards as well as the Acteva email tools to keep students abreast of new courses being taught.

• Acteva Class Management is very well suited too for Corporate Training organizations where the needs are perhaps more demanding in terms of student management, marketing, instructor and classroom administration and logistics requirements. Corporate Training programs often have recurring programs in multiple locations, with or without the need for managing pre-requisites, per-paid contracts, certification programs, and lodging. Measuring outcomes through scored course evaluations is available help manage a large number of ongoing course and classes. Classes can be easily added to large Conferences and other types of meetings. Acteva's Class Management software will take care of all your back-office workload with powerful administrative tools for Creating, Promoting, Selling and Managing your programs while you focus on increasing attendance and ultimately revenues.

Online Registration, Payment Processing and Customer Portal Benefits

• Make it easier for students to register and pay for their registrations online
• Reduce data entry workload. Customers can return to their registration and view, print, and edit their own records
• Improved data accuracy and completeness by reducing the number of hard to read forms.
• Easier to manage cancellations, transfers, credits, and refunds
• Fewer checks to cash and account for - easier reconciliation
• Increase revenues by collecting online donations, selling/including merchandise, sponsorships and fundraisers via online credit card payments
• Save money by reducing mailing costs (no more expensive registration packets) and data entry expenses.
• Grow your organization by ensuring registration is available.
• Use broadcast email tools to improve communications to current and past students at no extra cost
• Can save staff a lot of phone calls and eliminate students frustration

Benefits to Your Customers

• Convenience of registering and paying securely online via major card
• View and edit registration information online
• Registrations update student(s) information so your student database is up-to-date.
• Register any time of day or night for classes, field trips, school exhibitions, donations, etc.
• Instant automated confirmation by email that the class registration and payment were successful
• Register groups of people on one registration record.
• User accounts (optional) enable auto-filling of forms so registering next time takes only seconds as account information is 'remembered'!
• Can use Promo Codes or Gift Cards or get quantity discounts if available

Hosted Solution

A benefit of Acteva Class Management software is that we host both the application and data for you. This means you don't need a costly IT staff and services and you don't need to buy any software. Just point your browser to Acteva and go – from anywhere. Because we can spread the cost of a highly available infrastructure across many clients, you get the savings and the security of knowing it's always available when you need it.

Acteva Class Management software offers numerous features to enable easy set up of classes, courses and catalogs with multiple payment options and a host of features including Customizable Registration, Waitlist Management, Acteva Calendar, Course and Class Management, automatic online Class Evaluations, and (coming) an online module for creating Name Badges and Class Certificates. Also, if you are a SalesForce.com user then all the registration data can be integrated into Salesforce. If you use Moodle for your LMS then use Acteva's Moodle Connector to manage all your class registration with Acteva. If you would like to have a student portal to engage your past and current students with your ongoing training programs, you may add on the Acteva Private Community Management.

Online Registration

• Automatically generated Course Catalog or individual class registration forms that can be easily linked to your website
• Configure each registration form with the Student Information and Questionnaire needed for that class
• Make multiple online Payment Options available
• Allow deposits and partial payments (for expensive classes)
• Enable reservations so that students can pay later
• Automatic email notifications go to the person who signed up for the event and the appropriate staff when reservations are completed
• Enable a "shopping cart" so students can register for multiple classes at once
• One or more students can register at once for as many classes per student as needed
• Enable an online "Electronic Signature" for online registration forms requiring permissions and liability release etc.
• Completely secure registration forms (1024 bit SSL)
• Enroll current and new students in classes via your website

Customizable Registration Pages and Options

• Preferred Registration: Set up class registration to so previous customers get preference until registration opens for everyone
• Customize the Web Registration form colors and branding to match your website
• Make class openings available immediately on your website
• Control which class openings display on your website from within Class Management
• Use simple registration forms for new and returning students
• Easily control the transportation release, release of liability, assumption of risk, medical emergency, payment policy & signature text verbiage on your form
• Control when classes can be accessed for online registration
• Create invitation only Private Classes
• Have the option of including any class-specific user-defined participant information and questions on the Registration Form
• Have the option to allow only a limited number of registrations for a class

Calendar, Wait List and Recurring Classes

• Enable Wait List on a Class-by-Class basis
• Manage the Wait List for all Classes from a single user interface
• Release multiple people from the Wait List simultaneously with email notifications
• Easily create classes from the course template - up to 25 individual classes at once
• Allow clients to easily see class availability and sign up for them online
• Display a dynamic calendar on your website showing the classes that are available
• Register for a class via just a click on the class on the calendar and the user-defined and branded registration form displays
• Easily set up recurring weekly or multi-week classes
• Easily view all published classes from the Catalog Dashboard

Promotions and Special Pricing

Use Promotion-based pricing and/or special offers to accelerate class registrations and ultimately sell out more of your classes. Acteva's Class Management software offers creative ways to entice your customers with Promos, Gift Cards and Special prices.

• Define as many special prices as needed per class: prices can be time based, attendee type based, or even limited by the number of uses
• Set up and distribute an unlimited number of Promotion Codes that can be assigned to any/all classes, by price, or by time
• Set up as many discount rules as needed by class, by price, by attendee type, by quantity
• Set up Gift Cards with 1 or many codes that can be distributed to corporate clients to use for a contracted amount of training
• Optionally a built-in discount in Gift Cards so users of a Gift Card also get a discount
• Easily set up Gift Cards for Sale on your website

Once your classes are in full swing, you want to manage every aspect of managing the schedules, students and their progress. These features allow you to fully optimize and help track your program to assist in your day to day operations.

• Create an unlimited number of Course Catalogs, for different topics, seasons, locations, etc.
• Separately brand your Course Catalogs
• Create a set of repeating/recurring classes from a single Class/Course Template
• Monitor all the current registrations from a single Dashboard
• Have the system automatically enforce class size limits and notify you when a class is sold out
• Set and forget low attendee alert notifications if classes do not get enough registrants x days before the class
• Easily manage all your cancelations, refunds, credits, and transfers without requiring you give out access to your merchant account gateway terminal
• Have Acteva import your existing student database and classes that each student has taken to track program graduation status (optional)
• Have the system enforce Pre-requisites (if applicable) (optional)
• Integrate Student information with 3rd party systems

Class/Course Templates

Create Course Templates as the master data for a course. Manage that data for all classes from the Course Template itself. The Template includes such data as Course name, Course description, location, instructor, attachments, tuition (prices), schedule (days of the week and # of weeks), user-defined class categories, class capacity (size), capacity by training location (room), sales dates, use of the Wait List, publish controls (display on public website flag), and Class Evaluation Survey and email.

• Easily create and maintain the class meeting schedule for each class
• Easily maintain class information from the Course template
• Transition from one session to another by copying Templates to a new Catalog
• Filter Class listing to view classes by their status (draft vs. active vs. completed)
• Pull a detailed class roll for any class with detailed student information and save as pdf to email to Instructor with the Class Roster
• Easily create a Student Info Report for each student per class; can include emergency, medical and allergy information
• Send email invitations and reminders to students or contacts using rich HTML or plain email templates
• Track the actual attendance for a class through Attendee Reporting
• "Per day" classes can be setup for camps and classes that meet multiple times per week and allows per day enrollment
• Schedule Training Rooms and Instructors with conflict checking
• Configure Instructor information to display on the class listing and/or the class registration page
• Manage and track accreditations and CEUs by class, by student (coming!)

Survey Manager

• Set up automatic online Class Evaluations that are emailed and scores compiled automatically
• Review the performance of classes over time, by course, by instructor, by location

Your faculty and students are your most critical asset for the success of your business. The following features allow you to view and manage your students and faculty the end result: customer satisfaction.

Student Management

• Manage an unlimited number of students
• Track current enrollments and enrollment history for any student in your database
• Include emergency and allergy info for quick reference on the go in Student Info reports
• Include buyer info, such as lead source, special discounting (scholarship, hardship, and employee) and more in Buyer Info Reports
• Include name, relationship, emails, work, home, cell phone numbers, address, employer, title, drivers license, login authority (optional), unlimited emergency contact(s) & unlimited notes in Contact info
• Use user-defined fields to collect special student info, such as age, birthdates, gender, school, grade, transportation method, date started, date quit, current enrollment, past enrollment, medications, primary doctor, disabilities, hospital preference, special needs, health insurance carrier, allergies, skill levels, unlimited skill notes, instructor feedback notes, absences/make-ups, emergency form flag, picture, special notes to appear on class roll
• Use user-defined fields to collect student measurements/sizes for uniforms, t-shirts, leotards, pants, dresses shoes, height, waist, girth, bust, chest, inseam, sleeve, neck, hips & unlimited notes
• Easily email newsletters/updates to all students and/or contacts
• Import previous class attendance records for a consolidated student record (transcript)

Student - Customer Portal

• Customers can login with own email address and password to view data
• Customers can update information, change billing information, view transactions, make a payment, and register for classes
• Option to add a private community for your parents, students, customers to interact with you and share images and videos and other information

• Optionally add your Instructor information to the system for scheduling your Instructors
• Instructor biographies and pictures can be exposed on your website (optional)
• Monitor performance of Instructors via the online evaluation module
• Add internal notes about each instructor regarding their skills and qualifications to teach certain classes
• Schedule one or more Instructors per Class
• Schedule conflicts are highlighted

A picture is worth a thousand words! Let your branded calendar underline your message. The Class Calendar provides an aggregated view of the class schedules and details, leading to easy comprehension by prospective students and leading to more signups. Acteva Calendar features include:

• Option of adding a fully functional branded Course Calendar to your website
• Having Class List view included with the Calendar view
• Having as many sub-Calendars as needed (e.g., for locations or topics, types, etc.)
• Having the option of listing classes by Course template
• Automatically maintaining Class Schedule and Information and Register Now button
• "Social" features in Class Summary pages

Studying needs to be fun too! Add the power of Events to the Class Management Software for announcing random or planned events or even fundraising for your school. Easily create and publish 'Flyers', or for free or paid events, you can add Registration forms accept payments online. Check out the integrated event offerings below:

• Online event registration for special events, meetings, field trips, conferences and many other activities
• Allow clients to easily see available events and activities and sign up for them online
• Quick and easy integration into an existing website in just minutes
• Display a dynamic calendar on your website showing only the events that are still available
• Register for a event via just a click on the event on the calendar and a user-definable registration form display
• Registration Form may include picture(s), video, description, pricing options, legalese, and user definable questions
• Option to allow unlimited number of registrations for an event like a meeting or conference
• Option to require a credit card or Paypal payment in full or a deposit to reserve a time slot
• Once a reservation form is submitted, automatic email notifications go to the person who signed up for the event and the appropriate staff
• Easy setup and management of recurring events, via recurring event template. Ability to view all events and/or available events via the same calendar as classes or sub-calendar

Account Administration & User Management

Management is an unavoidable chore. Make the task easy with the multifarious easy-to-use functions.

Account Administration

• Completely Web-based so you can access your information from anyplace with a web connection
• Unlimited number of users are supported
• Can have access to multiple accounts via single sign-on if needed (e.g. multiple locations)
• Get consolidated and distributed access master customer database across multiple locations
• Export all Report data to Excel with one click
• No co-mingling of location data accidentally (enrolled a student from Houston into a Dallas class)
• Select reporting by the location

User Management

• Enable unlimited number of users
• Users are managed via assigned roles and permissions per account
• Easily configure each users' permission (role) for each location/account
• Secure encrypted communications between the end-users web browser to protect personal data
• Secure sensitive credit card information with Acteva's PCI-compliant service

Data Import / Export

Data import and export in Acteva Class Management is easy. The import feature allows you to import account and contact data as needed, including lists you've just purchased or files downloaded from other databases. You can also use it for bulk import for the first time you migrate data from another class management system. Exporting data is also a breeze. You can save data from Acteva right into an Excel file. Of course, you want to protect your data, so administrators can set up policies for who can see and share what data.

• Manage your own cancels and transfers
• Ability to Issue Credits instead of refunds
• Ability to issue partial or complete refunds with or without a cancellation
• Ability to issue or transfer credits as needed
• Ability to receive partial payments and deposits, via multiple payment types
• Perform registration edits online to assist your customers/students
• Ability to enter notes on a registration record for managing their registrations and transfers
• Class Organizers can enter registrations pre or post class

Maintain communications at all times with your prospective or currently enrolled students. The Email Communication features allows you to easily communicate and within the protocols of email ethics and standards.

• Create & Save Email Templates in HTML or plain text
• Control the reply-to Email Address
• Requires no setup; emails come from our web servers, with your reply email address
• Bounced emails go to the reply address for tracking
• Acteva manages the opt-outs
• Acteva system complies with CAN-SPAM laws
• Email students based on their registration status, by class
• Email groups of students for upcoming classes or reminders by selecting multiple classes
• Brand your emails easily branded with your logo and colors
• Send automatic confirmation emails to yourself and the buyer (e.g. parent) for confirming online registrations
• Easily resend confirmations at any time, as needed
• Automatically email to the billing contact each time their card is charged for recurring billings

Add the panache of professional-looking name tags, and certificates for students..

• Create your own unlimited Print output templates for name tags, certificates, address labels, etc.
• Create your own Certificate templates and automatically email the certificates to your students when they complete the class (coming!)
• Name tags can include graphics or be created for a pre-printed Name Tag
• Create as many Name Tag and/or Certificate Templates
• This module is coming soon!

Managers Dashboard

• Dashboard showing at-a-glance revenue and inventory status of all open classes
• Enrollment and revenue totals by each Price classification via a single click
• Automatically set, forget, and get low attendee reports to manage classes by thresholds defined by class
• Easily drill down to quickly see detailed information

Class Management Reports
Online Registrations Report (Dashboard):This report displays the status of all the online Class registrations from your website

• Attendee Report:All Participant Information fields are included
• Attendee Download Reports: These reports are a data dump of the current class enrollment with all the details; all the data entered is included
• Questionnaire Report: These reports are a data dump of the current class enrollment with all the details; all the data entered is included

Customer/Student Search:
Search for students on multiple criteria including payment status, school, class session enrolled, registration date, and other fields

Financial Reports

• Accounts Receivable: Find orders with past-due balances
• Reconciliation Report: View Check and Cash payments for any date range organized for reconciliation status
• Customer Report: View all customer details by order status and date range, also by Catalog and class
• Sales Summary:: Just need totals? This report provides just the totals for all Confirmed and Completed registrations for gross and net revenue reporting
• Revenue Summary: This report displays the revenue generated and class details based on the current enrollment

All reports are across Catalogs and across events and downloadable to Excel or into a PDF formatted report.

• Optionally add the online Moodle Registration Connector for Online Classes managed by Moodle (Open Source LMS)
• Optionally add the Salesforce.com Connector to integrate registration data with Salesforce.com (available 4Q2010)
• Optionally integrate with other 3rd party systems

• Acteva Customer Support by phone and email
• On-demand review of your registration pages
• Acteva Attendee Support by both phone and email
• On-demand, after-hours emergency support (optional)
• On-demand personalized training
• Access Acteva Professional Services for customization of your event registration pages and process

Safe Enough for Banks
Your data is your biggest asset and your business relies on it every day. When picking a new solution, you need to make sure the daily operations of the system are sufficiently resourced and managed in a way that secures your data and ensures it is always recoverable. Because we can spread the cost of a highly secure infrastructure across many clients, you can sleep easily at night knowing your data is probably safer than if it was in your own building. Our servers are in the same datacenter where some of the world's largest systems reside.

Highly Secure
The security of your data is of utmost importance to us. Our hosting centers include fully redundant, state-of-the-art servers that are all firewalled. Acteva Class Management software contains numerous system administrator controls to restrict access to data and functionality. All access to the Acteva systems requires user authentication, which is done under 1024-bit encryption, and the data is fully secured on our protected servers.

Safe Backup
Acteva has a strict backup regimen to make sure your data is always protected. Even though our customers have never needed them, multiple backups are run every day. This means even in the unlikely event of a catastrophic failure, there's no need to worry about your data.

Acteva provides a host of tools and modules to amaze your customers, increase your efficiency, reduce your time to market and ultimately save you money!

Email Marketing & List Management Enhance Your Lead Generation and Attendee Relationships with Acteva EventMail and Acteva List Management Learn More		Member Management Acteva Member Management solution takes care of the nitty-gritty of member management and dues collection. Learn More
Custom Reports Acteva's powerful reporting capabilities help you analyze and measure your event's performance data. Learn More		Calendaring A picture is worth a thousand words! Publish events or classes for easy viewing, filtering and selection using the Calendaring tool. Learn More
Wait List Manager Help ensure that no seat is left empty on the day of the event by allowing attendees to opt for various Wait List options. Learn More		Promo Code Engine Create incentives to drive revenues through percentage-based and quantity-based discounts for single or shared promotion codes. Learn More
Name Badges With Acteva’s Print Manager designing and printing your name badges just got a lot easier. Learn More		Connectors Connect to Avectra, Moodle and Facebook to keep your web-savvy customers satisfied. Learn More
Social Media Connector Save time by importing your profile from Facebook, Twitter & LinkedIn into your Acteva Private Community network. Learn More		Acteva Mobile New! Enhance attendee experience with Acteva Mobile. Enable attendees to search and view events and register using their Smartphone. Learn More
Surveys Get more feedback on your customer experience with pre-event questionnaires and post event, or class-evaluation surveys. Learn More		Fundraising Tools Offer multiple, easy, payment options and hassle-free recurring pledge payments and donations. Learn More

Accept online credit card payments at a highly competitive flat rate for all major credit cards and PayPal. No additional downgrade fees for Corporate Cards, Mileage Cards, Gift Cards, and Special Promotions.

The Acteva Payment Management Service includes facilities to assist you with transaction reconciliation, to proactively monitor for fraudulent transaction, to assist with the processing of refunds and to work to resolve chargeback requests. Acteva distributes net event revenues via mailed checks based on the organizer's chosen payment cycle. Payment cycles vary depending on product being used.

• Uses an easy-to-understand, no-nonsense fee structure
• Consolidates multiple event payments (remittance) for easy organizer reconciliation
• Get consolidated registration data for management reporting and visibility
• Tracks revenue by event, and by option
• Monitors registrations as they occur via notifications
• Supports recurring orders for memberships, subscriptions, etc. regardless of the gateway used
• Enables customers to make multiple payments, partial payments and deposits
• Provides a self-service facility for organizers to submit refunds, amend orders, process credits and complete transfers
• Displays organizer's own payment instructions and refund policy
• Assists with the processing of refund and chargeback requests
• Manages fraud resolution
• Provides real-time authorization and processing for Visa, MasterCard, PayPal, Discover, and American Express
• Processes and tracks payments via check or purchase orders
• Enables the organizer to chose between Acteva Payment Management Services or Your Own Merchant Account (PayPal, CyberSource, or Authorize.net gateways supported, additional charges apply)
• Distributes net registration receipts Twice a Month, Monthly or Post Event.

The Use Your Own Merchant Account (UYOMA) service provides a secure plug-in to your own online merchant account

The UYOMA service lets you set up, activate, and maintain your own Merchant Account(s) to process payments within your Acteva solution. When enabled, all online payments made by your customers will flow directly to your Merchant Account for processing. Not only does the UYOMA service take care of all your online credit card payment processing needs it also allows you to process cancellations and refunds effortlessly.

Organizations looking for a new Merchant Account also have the option of using the same Merchant Account processor that we use. Since we have teamed up with the industry leader, you can now leverage Acteva's long-term relationship with Merchant e-Solutions to get the best solution in the marketplace.

• Utilizes a self-service set up process
• Supports PayPal, PayFlow Pro, Cybersource, Authorize.Net payment gateways
• Processes PayPal Express payments

To get started, customers need to have the UYOMA service activated by Acteva. For more information on Use Your Own Merchant Account services, click here.

Acteva Class Management Software is specifically designed for professional training organizations, training departments or anyone holding a series of training classes.
Acteva Class Management Software is an integrated platform for course catalog presentation, online class registrations, integrated class payments, training evaluations and much more.

• $750 Account Activation Package includes: account activation, content module setup, 2 hours of product training/implementation consulting and 2 hours of basic account/class configuration
• Class Activation fees based on number of class packs purchased. Volume discounts apply.
• Utilize the Acteva Payment Management Service or you can choose to utilize your Own Merchant Account. Additional fees apply when using your Own Merchant Account.
• Call your account representative or contact us for more details